Site icon Paper Technology International

Tasowheel taking customer approach to the next level

Tasowheel taking customer approach to the next level

At Tasowheel, we pride ourselves on delivering precision solutions that meet our customers’ unique needs, reflecting our core value of customer focus. Recently, we had the pleasure of working with VPK Group, a Belgian paper and cardboard company specializing in manufacturing corrugated cardboard packaging from recycled paper. VPK Paper’s Oudegem mill approached us for an upgrade of their PM7, following the effective completion of a slice profiler project on their PM6 in 2020.

The Upgrade: Our Step-by-Step Approach, Partial Delivery

The customer was facing problems with aging actuators and obsolescence of spares. Their wish was to phase the dilution system replacement in several stages to smooth out costs. Tasowheel was the only supplier for this, while competitors were requesting to make a single upgrade all at once.

Characteristics and Benefits

Investment Management: By delivering in parts, the customer can spread out their investment over time, easing financial strain.

Critical Parts Replacement: This approach allows the customer to replace only the malfunctioning actuators at their discretion.

Low Risk: The gradual implementation minimizes risk, providing a smooth transition from old to new systems with the help of preparation work before the shutdown. This results in a shorter down time.

Spare Parts Availability: Enhanced availability of spare parts ensures ongoing and future operational efficiency.

Mutual Trust and Customer Orientation

Integrating our actuator system with the customer’s existing infrastructure was a critical aspect of this project. Despite the challenge posed by aging competitors’ actuators with no available spares, we tailored our solutions to perfectly replace the obsolete components. The startup of the new system required only minor remote assistance from us, while the customer took the most responsibility of the commissioning work. This showcases the effectiveness of our upgrade and the strong trust we have built with VPK paper.

Eric Garcon VPK

With the first set of actuators successfully delivered and integrated, the next set is already on its way, continuing our phased upgrade approach.

Tasowheel actuators and valves side by side with competitors actuators

Tasowheel Oy with over 40 years of experience, is the original manufacturer of complete Quality Control Systems. We deliver turnkey QCS projects for paper and converting machines. Our products and services include all profiling systems, CD & MD controls, as well as first-class measurement frames and sensors. https://www.tasowheel.fi/

To feature your company on Paper Technology International News please visit our website https://papertechnologyinternational.com or email your press release to info@papertechnologyinternational.com 

Exit mobile version